Service
Service
How do we work?
Our team carefully handles every complaint, carefully analysing any technical problems. We continuously train our employees to ensure that they have adequate knowledge of products and service methods.
How to make a claim?
Fill out the form
Await approval of your application
Print the RMA label, stick it on the package and send the products
Await complaint processing
Modern apparatus
We have modern inspection programs and use the latest diagnostic technologies implemented by manufacturers of solutions in electronic devices.
Contact the Service Department
Do you have questions for us? Use the form below and we will respond to your concerns as soon as possible.
Hours of operation:
Monday - Friday
Office: 8:00 am - 4:00 pm
Warehouse: 6:00 - 19:00
Phone: +48 61 10 10 230
Address:
Impakt S.A.
Stanisława Lema 16 Street,
62-050 Mosina, Poland
Phone: +48 61 10 10 230
Please include the RMA number on the waybill.
The maximum number of attachments is 5. Each attachment can be a maximum of 10 MB.
We use cookies for the proper operation of the site, to personalize content, to offer social features and to analyze store traffic. Please see our privacy policy for details. Do you agree to the use of cookies?
We adapt to you
We use cookies to make our site more user-friendly and reliable for you.

Cookie settings

Below you can see what data we collect in cookies and why we collect them. You don't have to agree to all of them. You can always change your choices on the cookies page.
Cookies that make the site work
They are essential for our site to work properly, so you cannot opt out of them. We use the data from these cookies to keep you safe and to detect possible errors on our site.
Consent to store advertising data
Allow us to store ad data, which allows us to personalize and optimize the ads we display according to your preferences.
Consent to use of user data for advertising purposes
Enables the use of user data for advertising purposes, allowing ads to be better tailored to individual user preferences and behavior.
Consent to personalize ads
Allow personalization of ads based on information about your interests and behaviors, leading to more relevant and effective ads.
Consent to store analytics data
Allow the storage of analytics data to track and analyze website traffic, helping to understand user behavior and improve the online experience.
Consent to store functional data
Allows you to store functional data that is necessary for the full functionality of the website, such as user preferences or language settings.
Consent to store data for personalization
Allow us to store data to personalize content and user experience on the website, allowing us to better tailor content to individual preferences.
Consent to store security data
Enables storage of data for website security, which helps identify and prevent security breach attempts and protect the confidentiality of user data.